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PROCESSING TIME
We typically dispatch items within 2 business days of your order.RETURN POLICY
We do not except returns or exchanges, however, if there is something wrong with your piece upon delivery OR if something happens to your piece within 30 days of delivery please email hanakocollective@gmail.com with a photo of the damage and we will send you a new pair or offer a refund.SHIPPING POLICY
We offer free shipping Canada Wide (Please note our free shipping option takes about 4 days - 2 weeks to ship within Canada.).
You can always upgrade your shipping option for faster delivery for an additional cost.
PICK UP OPTION
We do offer a pick up option free of charge for residence living in Toronto.
With that being said please respect COVID safety standards and ensure that you are wearing a mask. If the Covid safety standards change, we may not be able to offer a pick up option. -
PROCESSING TIME
We typically dispatch items within 2 business days of your order.RETURN POLICY
We do not except returns or exchanges, however, if there is something wrong with your piece upon delivery OR if something happens to your piece within 30 days of delivery please email hanakocollective@gmail.com with a photo of the damage and we will send you a new pair or offer a refund.SHIPPING POLICY
We offer free shipping Canada Wide (Please note our free shipping option takes about 4 days - 2 weeks to ship within Canada.).
You can always upgrade your shipping option for faster delivery for an additional cost.
PICK UP OPTION
We do offer a pick up option free of charge for residence living in Toronto.
With that being said please respect COVID safety standards and ensure that you are wearing a mask. If the Covid safety standards change, we may not be able to offer a pick up option.