We founded Cain + Abel with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. All products are made and shipped from Toronto, Ontario, Canada. Our shipping and store policies are detailed below, please have a look and contact us if you want to learn more!
Flat Rate Shipping: $6.00
Free Shipping: $50 or more
Rush delivery within GTA: please contact us. Free shipping and flat rate is not applicable and will be charged extra depending on location.
Expedited parcel: Please contact us by email
If product is broken, faulty or damaged due to manufacturer or buyer, please contact us by email at: . We will be happy to keep the positive vibes going by replacing the said item/s with free shipping or refund the full amount of an item/s (minus shipping fees).
Custom orders are non refundable but a replacement will be shipped upon request. Any LOST ITEM will have a grace period of 15 days before replacing/refunding said items.
Please do note, you have to contact Cain+Abel within 60 days after item is DAMAGED.
NOTE: Please allow creator 3-5 business days before shipping. Custom orders up to 8 days. Delivery date is 5-10 business days. Cain+Abel does not guarantee delivery date.
****Due to COVID 19 and the upcoming holidays, expect delivery delays so SHOP EARLY! Grace period for replacement or refund may take up to 30 days.****
Cain+Abel jewelry store focuses on high quality, simple and elegant handmade jewelry that fits any budget. We also offer customized product that will compliment your own unique style or create that perfect gift for your loved ones by sharing your ideas with us. Our materials are made of gold/silver plated or filled that is tarnish resistant combined with natural stone beads, crystals or wood. Cain+Abel ensures consistency with our products therefore we offer flexible return or exchange option. Please visit our website, www.cainandabel.shop and enjoy shopping!