Due to the nature of our small and local business we do not have large quantities in stock, please let us know if you have any sizing or fit questions so we can help you make the right selection to help minimize the need for returns.
A special note about buying online with returning in mind: We want you to love your purchases from us, so we invite you to contact us for consultation on fit, measurements, photos, fabric details and close ups, etc. so we can help you make an intentional choice on something you hope to keep.
Due to our limited inventory, we have updated our return window for regular online orders to 7 days from the receipt of your purchase. Items purchased on sale are final sale. Holiday gift exchanges fall outside of this of course, please see below. Also please let us know if you would like a gift receipt included for any items in your order.
Online Return Process: Item(s) must be sent back within 7 days (not business days) and will be shipped at the buyers expense. Items can be zero contact dropped at the shops during our curbside business hours, please make these arrangements with us ahead of time but please note that refunds cannot be issued in person. Online order returns will be refunded once we have the unworn item, with tags attached, back in our possession and it has been inspected and processed. Refunds will be processed for online order returns only, items purchased in person from one of our stores will adhere to our in store return policy which is store credit or exchange within 14 days of purchase.
For an Exchange, please rebuy the item in the correct size and when we receive your returned wrong size it will be refunded.
We know it can be challenging to buy clothing online, and we encourage you to consult with us before buying if you are unsure, in order to ensure you receive the correct size and style, which will hopefully reduce the need to return.
Holiday Return Policy: Exchange or Credit only with valid receipt or gift receipt between Jan 2nd - 16th. Holiday purchase returns are not accepted during boxing week per our Holiday Return Policy.
Established in 2009 in Toronto, Coal Miner's Daughter is the product of many nights discussing how lovely it would be if we could start up our own little shops and share our love of jewellery and fashion with the world, little did we know at the time that we would end up building it together!
Coal Miner's Daughter is made up of owners Janine Haller and Krysten Caddy, along with an amazing team of shop gals. Janine worked in wardrobe at Stratford, the Canadian Opera Company, and Young People's Theatre after studying Costume Design at Dalhousie. Interesting fact: Krysten's great grandmother Rosilla (Rose for short) was a real Coal Miner's Daughter and worked at the Dominion Dress Company in Brantford, ON in the 1930's.