We ship Monday to Friday with Canada Post. Orders are processed 1-2 business days after they are submitted. We process Priority orders either the same day they are placed, or the next business day at the latest. If you require faster shipping or have any other concerns please don’t hesitate to contact us and we'll do our best to accommodate you!
We now offer in-store pickup at our flagship location at 1114 Queen Street West in Toronto. You can select the 'Store Pick-up' option during the checkout process, and we'll notify you when your order is ready. On average we need 2-3 days to prepare an order for pickup.
UPDATE: Our store is reopening for curbside pickup and returns starting January 2! The curbside hours will be 12-6 Wednesday through Sunday. Closed Mondays and Tuesdays for the moment.
We'll pack your order to take with you in advance, but if you'd like it put on a hanger so you can try it on immediately in the store, just fire us a quick e-mail so we know and we'll hang it up for you!
We also offer a $25 same day/next day courier service option within the city of Toronto. For same-day delivery, orders must be placed before 10am. If not, it will be the next day. We aren't able to offer this service on weekends or holidays.
The area of courier delivery is roughly bordered by St. Clair to the North, the Don River to the East, the lake to the South, and Roncesvalles/Runnymede to the West. Delivery outside of those borders is possible, but please contact us if your location falls outside of that to be safe.
For courier delivery, we may need to be in touch with you, so please make sure you're available by phone or e-mail to arrange delivery details.
Birds of North America is a Canadian line of clothing founded in 2007 by designer Hayley Gibson.
Birds began in a tiny live/work studio in Victoria, BC, in 2007 before Hayley and her partner, Neil, moved to Montreal in 2008 in order to have better access to suppliers and clothing manufacturing. They connected with an incredible team of cutters and sewers in the historic garment district of Chabanel with whom they continue to work to this day. Since the brand’s inception, every item of Birds' clothing has been proudly and ethically made in Canada.